- 100% refund if you cancel at least 60 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 30 days before check-in.
- No refund if you cancel less than 30 days before check-in
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Check in after: 4:00 PM Check out before: 11:00 AM
- Children allowed
- Pets allowed $20 additional fee for dogs
- No events
- No smoking Smoking outside OK. Don’t start a fire.
- Max guests: 8
- Minimum age of primary renter: 25
- MUST SHOWER BEFORE ENTERING SPA. NO FOOD OR DRINK IN SPA AREA. Any misuse which requires a drain and refill by spa company will be $80 fee
- ALL PETS MUST BE PRE-AUTHORIZED PRIOR TO BOOKING. Dog owners will be required to keep dogs on leash – must be house trained and have up to date shots
- ALL TRASH MUST BE BROUGHT TO GARSTIN TRASH SITE WHEN CHECKING OUT (41970 Garstin Blvd., Big Bear Lake 92315)
- Cleaned with disinfectant
- Minimum 1-day vacancy between guest stays
- Check in and check out with no person-to-person contact
- All towels and bedding washed in hot water that’s at least 60ºC/140ºF
- High-touch surfaces cleaned with disinfectant (like countertops, light switches, handles, and faucets)